Rebecca Jackson

July 11, 2013

An intranet named Hernandez, or just Intranet

The naming of an intranet can be a contentious issue, but it can also inspire joy and awe. I was reminded of this last night after a long twitter exchange with intranet tweeps from across the globe as we reflected on how much we liked Arthur, the name of the Association of Chartered Certified Accountants aka ACCA’s new intranet.

July 4, 2013

FAQs: If you have to do one, do it well

Anyone who has worked closely with me during my internal communications career will know how I feel about Frequently Asked Questions (FAQs). I formed the opinion fairly early on as I pondered on the reason for their popularity.

June 30, 2013

What does social media mean to me? Social Media Day 2013

June 27, 2013

A social media spill: changing the face of breaking news

All the water cooler discussion in the office today has (unsurprisingly) been about last nights spill and Kevin Rudd retaking his former place as leader of the Labor party. Of course everyone has their opinion and I am sure people who aren’t Labor supporters have their thoughts on whether Julia or Kevin is the right choice or best choice or...

June 16, 2013

Notes from Share the Point: The Australian SharePoint Conference

This week I was fortunate enough to get tickets to attend Share the Point, the Australian SharePoint conference. Thanks upfront to James Dellow who provided me with the opportunity to attend and was unexpectedly unable to attend himself.

May 26, 2013

TEDx Melbourne – releasing my Untapped sketchnoting potential

Today I went to my very first TEDx session, a lovely way to spend a Sunday. Given my recent exercises in UX sketchnoting I thought this would be an ideal opportunity to practice my conference drawing skills. TEDx Melbourne was held at Swinburne University today with the theme being ‘Untapped’.

May 22, 2013

Intranets2013 – Cleaning up your phone list

This time last week I was in Sydney for Intranets2013. In addition to being a delegate I was fortunate to be invited to present about work we have been doing recently to clean up our intranet phone list. I think the employee phone list is a critical productivity and connectivity resource for any organisation. For us, 97% of staff access our...

May 18, 2013

Intranets2013 – UX Sketchnoting

I was really pleased to be able to stick around for day 3 of Intranets2013 and participate in a workshop on UX Sketchnoting run by the talented Matthew Magain of UX Mastery. I first encountered Matthew at UX Australia last year when he shared his clever whiteboard piece What the #$%@ is UX Design?. You may know him from his more recent...

May 16, 2013

Intranets2013 – Day 2

It’s been a jam packed two days here at Intranets2013 and I have spent the afternoon since reflecting on the many wonderful presentations I heard and on the themes of the conference.