Rebecca Jackson

August 29, 2013

UX Australia – Day 1 my thoughts

Today was Day 1 of  UX Australia here in Melbourne, the annual gathering of user experience professionals and it has not disappointed so far.

August 25, 2013

Stop looking for the complete intranet solution

While reading this CMSWire article on SharePoint Social vs. Yammer Microsoft’s Yammer infographic and the tagline “the most complete solution in the marketplace” started me thinking. The marketplace has so many intranet technology solutions that claim to do everything. Can there ever actually be a “complete solution” for intranets or enterprise social?

August 12, 2013

Sketchnotes from our Employee Forum

Recently I had the opportunity to bring my sketchnoting skills into the office to record the keynote presentations from Melbourne Water’s Employee Forum. Along with a large number of my work colleagues I was able to hear direct from Managing Director Shaun Cox and Chairman of the board Paul Clark about their perspectives on our vision and strategic direction. Further...

July 20, 2013

Get the most out of a conference

In the past few years I have attended my fair share of conferences and events in the digital and internal comms arena. Whether an event has been paid for by me, my employer or is complimentary I think it is important to make the most of the opportunity and I thought I would share my thoughts on getting the most...

July 11, 2013

An intranet named Hernandez, or just Intranet

The naming of an intranet can be a contentious issue, but it can also inspire joy and awe. I was reminded of this last night after a long twitter exchange with intranet tweeps from across the globe as we reflected on how much we liked Arthur, the name of the Association of Chartered Certified Accountants aka ACCA’s new intranet.

July 4, 2013

FAQs: If you have to do one, do it well

Anyone who has worked closely with me during my internal communications career will know how I feel about Frequently Asked Questions (FAQs). I formed the opinion fairly early on as I pondered on the reason for their popularity.

June 30, 2013

What does social media mean to me? Social Media Day 2013

June 27, 2013

A social media spill: changing the face of breaking news

All the water cooler discussion in the office today has (unsurprisingly) been about last nights spill and Kevin Rudd retaking his former place as leader of the Labor party. Of course everyone has their opinion and I am sure people who aren’t Labor supporters have their thoughts on whether Julia or Kevin is the right choice or best choice or...

June 16, 2013

Notes from Share the Point: The Australian SharePoint Conference

This week I was fortunate enough to get tickets to attend Share the Point, the Australian SharePoint conference. Thanks upfront to James Dellow who provided me with the opportunity to attend and was unexpectedly unable to attend himself.