New users matter too – Sketchnotes


It was a packed room for this month’s Ladies that UX Melbourne meetup as ladies (and gents) came together to hear from onboarding expert Krystal Higgins.

Krystal shared her years of experience in user onboarding using practical tools structured around three key areas:

  1. Guided interaction
  2. Free samples
  3. Personal focus

For more detail on Krystal’s insights and user interaction tools visit:

My notes from the presentation:

Krystal Higgins - New Users Matter Too


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